Spillage Tips & Answers

Always act quickly!

Remove any solids, blot up liquids using white paper towels or cloth
Blot, do not rub
A little white vinegar (not malt) in warm water will help remove tea, coffee and alcohol spillages
Do not overwet - leave a pad of weighted paper towels to help absorb more of the spillage
A mild detergent (not washing up liquid) in warm water can be used to moisten a cloth. Dab this on the spillage working from the outer edge to the middle. Blot dry with paper towels

Oil, tar, lipstick and shoe polish marks will need a dry-cleaning solvent. Detergent will not work and can make it worse - Put a little solvent on a cloth and blot the mark
Do not put solvent directly on the carpet
If unsuccessful, STOP - further attempts can set the stain and make removal unlikely
Rubbing hard across the surface can cause irreparable damage. If in doubt please contact us - our free advice is just a phone call away!

Q. Will my carpet or upholstery get dirty more quickly after cleaning?

A. No. We remove all the soil attracting detergents other cleaners leave behind

Q. How often should I clean my carpets?

A. Health experts suggest once a year for a clean and great looking home. A good clean empties the carpet of harmful germs and pollutants, so keeping your home safe.

If you can't find an answer here then call us on for free 0800 521 574 or use our contact form and we'll call you back at a time convenient to you.